Premium Cover and Upgrade Cover are the comprehensive support plans crafted to ensure your business's compliance while delivering essential support to optimize your productivity and profitability.
Plan Comparison | Upgrade Cover | Premium Cover |
---|---|---|
Free upgrades to the latest version (whenever released) | ✔ | ✔ |
Training courses (20% off) *non-applicable to LifeTime Training Package | ✔ | |
Prior technical support | valid for the first month only | valid for one year |
Data file services | Repair - RM599 per file; Troubleshooting - RM349 per file; Cancellation - N/A | Upgrade - Free; Repair - Free; Troubleshooting - Free; Cancellation - 1x per month |
Other services | Password extraction - RM349 Serial no. removal - RM349 | Password extraction - Free; Serial no. removal - Free |
Data File
Troubleshoot, repair, upgrade and cancel (x1 per month) of your data file with no additional cost.
Version Upgrades
Stay compliant throughout your subscription period, with the latest version upgrades whenever released.
Priority Technical Support
Get the prompt technical support you need from our award-winning call centre. Available 9am-5:30pm, Mon-Fri (except Public Holidays).
Run your business efficiently with automatic software upgrades.
Sign up now and stay compliant!
Alternatively, you may reach out to our customer service team at 1300 880 883
If you require support that is tailored to your company needs, you can choose to get the onsite support from one of our ABSS Certified Partners. They are independent consultants who can assist you with ABSS software; from pre-purchase advice to after-sales service. Their services may include any or all of the following: